Join Our Team

Available Positions:

1. Guest Services
2. Sales Team
3. Rolex Watchmaker
4. Inventory Receiving Clerk

Guest Services Job Description

We are currently seeking to add a Guest Services Coordinator to the Orr’s team in Squirrel Hill to provide direct support to the sales staff in a multitude of capacities. The Guest Services Coordinator will be primarily stationed at the reception desk greeting clients entering the store and thus is responsible for establishing a positive first impression. This role will ensure customers are directed to the appropriate person or area of the store that will meet their needs. Well-qualified candidates for this full-time opportunity will be outgoing, personable, and be very detail orientated. Solid verbal and written communication skills are a must as are basic computer skills.

Responsibilities will include:

• Greeting clients in a welcoming and helpful manner
• Answering phone inquiries
• Assisting transactions with ringing sales and/or giftwrapping
• Contributing to operational needs as needed

Sales Team Job description

Orr’s Jewelers is the premier destination for fine jewelry and Swiss timepieces in Western Pennsylvania. Family owned and operated since 1952, Orr's prides itself on its friendly and welcoming atmosphere, offering clients a superior customer experience as they shop the extensive curated collection of designer jewelry and luxury timepieces.

We are currently seeking motivated and energetic people with a consistent work ethic interested in joining our sales team to complement and support the quality of luxury goods represented in our diamond, jewelry, and watch departments. Although jewelry & watch sales experience is a plus, we're ultimately looking for people with dedication to developing strong client relationships through excellent service. We provide continual education training to ensure our team of professionals' success and to ensure each client will receive the highest level of service. Our non-commission, team environment gives the right candidate an incredible opportunity for a successful and rewarding career with Orr's Jewelers.

Desired skills and qualifications:

·        Excellent verbal and written communication skills
·        Luxury sales experience and/or a passion and enthusiasm for fine jewelry and luxury watches
·        Ability to effectively prioritize tasks and time manage in a fast-paced retail atmosphere
·        Self-motivated attitude and ability to work in a team environment
·        Willingness to actively contribute to operational and administrative tasks
·        Professional, positive, and pleasant demeanor

Orr's Jewelers offers a competitive compensation and benefits package commensurate with experience.

Rolex Watchmaker (Level 30 or 40)

Location: Sewickley, Pennsylvania (a suburb of Pittsburgh)

Role Overview: As a Rolex-Watchmaker, you will have a keen eye for detail and a deep understanding of the intricacies of Rolex timepieces. You will be responsible for servicing, repairing, and maintaining our clients' high-quality watches to the exceptional standards set by Rolex.

Key Responsibilities:

1. Perform maintenance, service, and repairs on Rolex watches and other luxury timepieces.
2. Diagnose and troubleshoot mechanical and technical issues in a timely and efficient manner.
3. Ensure proper usage and handling of all watchmaking tools and equipment.
4. Maintain a clean and organized workspace, adhering to safety and security protocols.
5. Collaborate with our team and sales associates to ensure customer satisfaction.
6. Stay up-to-date on industry trends, advancements in watchmaking technology, and new Rolex models and collections and service rules.
7. Participate in ongoing training and professional development to enhance your skills and stay current with Rolex certification requirements.

Requirements:

1. Level 30 or 40 Rolex- Watchmaker.
2. Minimum of 3 years of experience in watchmaking, preferably in the luxury watch industry.
3. The Minimum experience can be preempted if you’ve taken the SAWTA and compact six training program, offered by Rolex 
4. Excellent manual dexterity and hand-eye coordination.
5. Strong attention to detail and ability to work with precision.
6. Solid communication and interpersonal skills.
7. A passion for luxury watches and commitment to exceptional customer service.
8. Willingness to engage in continuous learning and professional development.

Inventory Receiving Clerk

Location: Squirrel Hill, PA / Part-Time or Full-Time based on candidate availability

Job Description: Orr's Jewelers is looking to hire an Inventory Receiving Clerk who can perform data entry into our ERP software for inventory items.

Requirements: 

1. Match shipments to their associated purchase orders and invoices.
2. Prepare and keep records of goods received.
3. Create SKU's for new inventory items and special orders.
4. Input and save description details about the item into ERP software.
5. Print and apply sales tags to items.
6. Take cycle counts of inventory.

Ideal Candidates Will Be:

• Self-motivated attitude with the ablity to work independently.
• Excellent organizational skills and great attention to details.
• Basic computer skills and comfort learning new systems.
• Ability to communicate and work well with team members.
• Professional demeanor and positive attitude.
• General jewelry and watch knowledge are a plus, but are not required.